Skip to main content
Start Quotes Here
Search for topics or resources
Enter your search below and hit enter or click the search icon.
Close Search
Start Quotes Here
Client Reviews

What Our Clients Say About The Oak Insurance Group

Clients most often say our agents explain their coverage clearly, follow up quickly, and treat them like people rather than policy numbers. As of October 2026, The Oak Insurance Group is rated 4.7 out of 5 from 167 Google reviews and holds an A+ rating from the Better Business Bureau. We're an independent agency in Atlanta helping families and business owners with home, auto, umbrella and commercial insurance. Every review below is copied word-for-word from Google, and you can read all of them on our Google profile.

Review highlights: a selection of recent Google reviews, shown in full. Our overall rating includes every review, positive or not.

“We had a great experience with Karen at Oak Insurance Group! She showed us several options for bundling and add-ons and provided us with a step-by-step explanation via pre-recorded personalized policy video. This was super helpful because it allowed us to rewind and re-listen to certain sections and really understand our policy and options. She's been great with her follow ups and answers our emails promptly. We've never had a more pleasant experience getting insurance!”

Kay ★★★★★ Google Review

“Jill at The Oak is hands down THE BEST agent I’ve ever done business with. Extremely knowledgeable, responsive, and actually gives a lick or two about the service she provides. Most of your experience with insurance will feel like being just a number, she makes you feel like another human.”

Josh ★★★★★ Google Review

“Dolan was super helpful setting up insurance for us! He is the only agent that has ever walked me through the policies. He explained what each part is for and where we can add or subtract coverage to best maximize value. He is very easy to work with and does the leg work for you, saving you time and money. Thank you very much Dolan!”

Christian Cancino ★★★★★ Google Review

“Jillena is the best agent I have ever worked with. She knows exactly what you need and can always come through and get you just that. She's been at it a long time and it shows. If you need some quality insurance help them she is your person. Her personality is also very captivating. I'll never use anyone else!”

Bradley Kraemer ★★★★★ Google Review

“I had an excellent experience working with Thomas and the Oak Insurance Group. From the very beginning, Thomas was professional, knowledgeable, and genuinely invested in helping me find the best coverage for my needs. …”

Miss Terry ★★★★★ Google Review

“Jill is a superhero when it comes to finding the best insurance and managing my policies. Not just the best price, but also making sure coverages are where they need to be across all of the things I need insured. …”

Chris Sewell ★★★★★ Google Review

Read All 167 Google Reviews

Want the kind of service these clients describe?

Talk to an independent agent who'll shop your home, auto, umbrella or business coverage and walk you through it. Need a quote? We turn around quotes within 48 hours. · Call (404) 981-1519

How we handle reviews

Every review counts, and every review gets an answer.

  • We ask every client the same way. After a new policy or renewal, clients get the same short request to share their experience on Google. We don't screen people first or only ask the happy ones.
  • We never pay or reward reviews. No gift cards, discounts or drawings. Not now, not ever.
  • We don't filter or remove reviews. The rating you see is Google's, including every review we've received.
  • We respond to every review. If something went wrong, we'll take it offline to fix it, and we never discuss your policy details in public.
  • Our team doesn't review us. Reviews come from clients, not staff or family.

Frequently asked questions

What is The Oak Insurance Group's rating?

As of October 2026, we're rated 4.7 out of 5 from 167 Google reviews and hold an A+ rating from the Better Business Bureau.

Are the reviews on this page real?

Yes. Each one is copied word-for-word from our Google profile with the reviewer's name as shown on Google. You can read every review, including any critical ones, on Google.

Do you offer anything in exchange for reviews?

No. We never pay, discount or reward clients for reviews, and we ask every client the same way.

Do you respond to negative reviews?

Yes. We respond to every review. If someone had a bad experience, we reply publicly and reach out privately to make it right, without sharing any policy details.

How do I leave a review for The Oak Insurance Group?

Click "Review us on Google" on this page. You'll need a Google account, and it takes under a minute.

What kinds of insurance does The Oak help with?

We're an independent agency in Atlanta helping families and business owners with home, auto, umbrella and commercial insurance, comparing options across 50+ carriers.